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Welcome to CANADA'S HOME ENTERTAINMENT EXPERTS... SINCE 1971

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Privacy Policy

At 2001 Audio Video, we are committed to protecting your privacy and security. When you shop online at www.2001AudioVideo.com (“Our Site”), shop with confidence knowing that we guarantee your personal information will be handled safely, securely and appropriately as per the following policy.

What Information Do We Collect?

We collect information from you when you browse, register or place an order on our website. The type of information we collect depends on the interaction you have with us on Our Site, and is broken up into both personal and non-personal information.

Personal Information

For the purposes of Our Site, we collect information that can identify an individual. This information is obtained when you register for an account on Our Site, and/or place an online order.

The personal information we collect may include your: name, address, phone number, e-mail address, and credit card information.

This information is stored in the form of a personal profile. Your profile can be viewed by you at any time on Our Site, where you also have the ability to change and update it.

Non-Personal Information

Like other websites, Our Site compiles non-personal information from our users that does not identify you personally.

The non-personal information we collect may include: your IP address, statistical information based on site traffic data, content you download from our website, etc.

Why Do You Collect Both My Personal and Non-Personal Information?

We collect all this information to ultimately help us provide you with a better and more enjoyable online shopping experience.

By collecting your personal information we can better fulfill your purchases and have a tracking process for warranty fulfillment in the future; provide customer support to assist you with any issues you may have; and follow up your purchases with technical support and/or invitations to subscribe to newsletters and future promotion material.

Your non-personal information is collected by us for system and website administration, for statistical and research purposes, and to provide us with general information as to which products, sections and campaigns are the most popular on our website. This helps us adjust our marketing strategy to better serve you. None of this information can be connected to any particular users' personal identity.

Do We Disclose Any Information to Outside Parties?

Your personal information will not be sold, exchanged, transferred, or given to anyone for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information - when we believe appropriate - to comply with the law, enforce our policies, or protect others or our rights, property, or safety.

How Do We Protect Your Information?

The protection of your information is of the utmost importance to us. We implement a variety of up-to-date security measures to maintain the safety of your personal information when you place an order or create an account on Our Site.

We use a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized. All payment information remains strictly confidential.

Our Site has been issued a GeoTrust SSL certificate to verify that it meets current industry standards for security protocols. If there is ever doubt in your mind that you may not be on our authentic, secure www.2001AudioVideo.com website, click the GeoTrust logo located in the lower right corner of our homepage to validate the active security of Our Site.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

Yes. Cookies are small files that a site or service provider transfers to your computer's hard drive through your Web browser (if you allow). They enable the site or service provider to recognize your browser and remember certain information. This lets us enhance your shopping experience on Our Site by offering personalized content and information for your use. We also use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and interaction. You may disable the use of cookies by adjusting the setting in your internet browser if it allows. However, by doing this, you may limit your ability to access and use certain features on our site.

Links to Other Websites

Our Site may contain links to other websites or Internet resources. These links may be provided for your convenience and to provide you with further information. If you click on one of these links, you are leaving 2001 Audio Video's website and will be accessing a website belonging to a third party. 2001 Audio Video has no control over, or responsibility and liability for, those other websites and the collection, use, and disclosure of your personal information. We encourage you to read and understand the privacy policies of those other sites prior to use to better understand how they collect and use your personal information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline or in-store.

Terms of Use

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. By using our site, you consent to our website privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

2001 Audio Video
1032 Bloor Street West
Toronto, Ontario M6H1M2
Canada

customerservice@2001audiovideo.com

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Our huge buying power ensures you the MOST competitive prices

At 2001 Audio Video we are committed to providing our customers with the best service, best brand selection and the best prices that the Home Electronics Industry has to offer. As a company, we strive to have the most knowledgeable and courteous sales people in the business. We carry a vast selection of products from the top names in the industry such as, Samsung, Panasonic, LG, Yamaha, Bose, Pioneer, Onkyo, to name a few. We have locations across Ontario aimed to serve you better, from London, Oakville across to Ajax, Whitby, Toronto up to Newmarket, Barrie. Lastly, if you prefer to make your purchases online, enjoy our website which has an extensive selection of electronic products at the lowest prices in Canada... Guaranteed!

Free Shipping - Easy as 1-2-3!

  1. Choose an item

    Many items on our site ship for FREE right across Canada! Home audio components, Portable electronics, Car audio, Cameras, Tablets and many of our TVs are examples of items that ship for free.

  2. Add the item to your shopping cart

    When you enter your postal code, in the cart, to calculate your shipping charges, you will notice there will be FREE Shipping! (If you do see shipping charges, then the item(s) you want exceeds our offer's maximum weight and/or carton dimensions or you have chosen a Sale priced or Clearance item that free shipping is not offered to.)

  3. Complete the transaction, SHIP FOR FREE!

    See? its easy as one, two, three! Shipments by ground carriers.

Best Price GUARANTEE

When shopping at 2001 Audio Video, you can always be assured that you are getting the best price possible - that’s our guarantee!

Here’s how our Best Price Guarantee works:

  1. If you find a better price anywhere (in-store, online, or advertised) we will Guarantee our Price is Best.

  2. If you find a better price anywhere (in-store, online, or advertised) within 30 days of your original purchase we will refund you the difference.

  3. If we reduce our own price within 30 days of your original purchase we will refund you the difference.

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Best Price GUARANTEE

When you purchase a Money-Back Extended Service Plan ("The Plan") at 2001 Audio Video, you can be sure you are receiving the most comprehensive coverage giving you 100% security and peace of mind. If trouble arises with your purchased product, our Extended Service Plan covers the cost of repairs if your manufacturer warranty has expired. Starting October 1st, 2012, customers shopping at 2001 Audio Video will have even more exclusive benefits included in our Extended Service Plan:

Money Back in Your Pocket

When your 2001 Audio Video Money-Back Extended Service Plan has expired and is free of any service claims, you will qualify to receive a voucher for the premium paid that can be used towards your next purchase up to a maximum of 50% of the new purchase price.

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